Gorgias Templates

Write emails faster with templates.

Create templates out of repetitive pieces of text. Insert them in your emails within seconds with shortcuts, and respond faster to your customers!
➤ Use for: Customer Support, Sales, Personal productivity
➤ Officially supported: Gmail, Outlook.com, Facebook, LinkedIn, Fastmail, Yahoo Mail.

★ Keyboard shortcuts (or snippets)
You’re always ending your emails with “Kind regards, Ken”? With keyboard shortcuts, you can type ‘kr’ and then press the ‘TAB’ key and get the same result only faster!

★ Create your own templates
You find yourself writing repetitive pieces of text in your emails? Make it a template! So now, you can use a shortcut to insert this template and respond to an email within seconds.
Templates are comparable to Canned Responses in Gmail, or Macros in Zendesk, but are faster and easier to customize.
Formatting is supported via HTML.

★ Variables
Most of your emails start with “Hello firstname”? Press ‘h’ and then the ‘TAB’ key and it will write “Hello Jennifer” (if you’re writing to Jennifer, of course ; ) )

★ Search
Don’t remember your shortcuts? Search and insert templates right inside the Compose box.

★ Share templates with your team (premium)
Gorgias Templates enables you to share templates with your team. You can make sure everyone has access to all the company templates, and set a tone for your external emails using templates.

Find out more at: https://www.gorgiastemplates.com/
Your feedback is welcome at support@gorgiastemplates.com